Terms of Service

Welcome to Hospiprop. These Terms of Service ("Terms") govern your use of our cloud-based healthcare management platform and services. By accessing or using Hospiprop, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

Service Description

Hospiprop provides a cloud-based healthcare management platform that enables healthcare professionals to manage patient records, appointments, payments, and practice operations. Our services include:

• Patient registration and record management
• Appointment scheduling and reminders
• Payment processing and billing
• HIPAA-compliant data storage and security
• Practice analytics and reporting
• Mobile and web access

User Accounts and Registration

Account Creation

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Verification Process

We require email verification and may conduct manual approval processes to ensure service quality and prevent abuse. This helps maintain HIPAA compliance and platform security.

Account Responsibilities

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.

Acceptable Use Policy

Permitted Uses

You may use our services only for lawful healthcare practice management purposes in accordance with applicable healthcare regulations and professional standards.

Prohibited Activities

You agree not to:

• Violate any applicable laws, regulations, or professional standards
• Use the service for illegal or unauthorized purposes
• Attempt to gain unauthorized access to our systems
• Transmit malicious code, viruses, or harmful content
• Interfere with or disrupt our services
• Share account credentials with unauthorized persons
• Use the service to store or process data in violation of HIPAA
• Engage in any form of abuse, harassment, or spam

HIPAA Compliance and Healthcare Regulations

Your Responsibilities

As a healthcare provider, you are responsible for:

• Maintaining HIPAA compliance in your practice
• Obtaining proper patient consents and authorizations
• Implementing appropriate administrative, physical, and technical safeguards
• Training staff on privacy and security requirements
• Complying with all applicable healthcare regulations

Our Commitment

We provide HIPAA-compliant infrastructure and security features, but ultimate compliance responsibility remains with your practice.

Data and Privacy

Data Ownership

You retain full ownership of all patient data and practice information stored in our platform. You can export or delete your data at any time.

Data Processing

We process your data only as necessary to provide our services and as described in our Privacy Policy. We do not use your data for marketing or sell it to third parties.

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your information.

Service Availability and Support

Uptime Commitment

We strive to maintain 99.9% uptime for our core services, excluding scheduled maintenance and circumstances beyond our reasonable control.

Support Services

We provide technical support during business hours via email and may offer additional support channels for premium customers.

Service Updates

We may update, modify, or discontinue features of our service with reasonable notice. Critical updates will be communicated in advance.

Billing and Payment Terms

Subscription Fees

Service fees are billed according to your selected subscription plan. All fees are non-refundable except as required by law.

Payment Processing

We use secure third-party payment processors. You authorize us to charge your payment method for all applicable fees.

Price Changes

We may modify our pricing with 30 days' advance notice. Continued use after price changes constitutes acceptance of new rates.

Intellectual Property

Our Rights

Hospiprop and all related trademarks, logos, and intellectual property are owned by us. You may not use our intellectual property without permission.

Your Content

You retain ownership of all content you upload to our platform. By using our service, you grant us a limited license to store and process your content to provide our services.

Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting support. Upon termination, you may export your data within 30 days.

Termination by Us

We may suspend or terminate your account for violations of these Terms, non-payment, or other reasons with appropriate notice.

Effect of Termination

Upon termination, your right to use our services ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOSPIPROP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OUR SERVICES.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. You use our services at your own risk.

Indemnification

You agree to indemnify and hold harmless Hospiprop, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your non-compliance with healthcare regulations

Dispute Resolution

Governing Law

These Terms are governed by applicable law without regard to conflict of law principles.

Dispute Resolution Process

Before pursuing legal action, you agree to first contact us at legal@hospiprop.com to attempt to resolve any disputes informally.

Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hospiprop regarding your use of our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Modifications

We may modify these Terms at any time by posting updated terms on our website. Your continued use of our services constitutes acceptance of the modified terms.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact Information

For questions about these Terms of Service, please contact us: